We allow a 30-day period (from the date of receipt) for any faulty goods to be returned to us. See below for any product-specific exclusions/disclaimers. Please note, the dates below are estimates only, and couriers may face delays during the busy festive period. For our customers in Northern Ireland with a ‘BT’ postcode, please note that any deliveries will most likely take three days to arrive, on 2 Day Northern Ireland Delivery. every oven is different - be prepared to adjust bake profile as required for your own individual oven and for cakes of different sizes and depths Please do not throw any incorrect items as we may ask you to return it to us – we will, of course, cover the cost of your postage in these circumstances.

for 250g of cake mix, you will also need 200g of eggs and 25ml of water (plus 499g of sugarpaste if you choose to ice it!) We allow a 14-day period for any unwanted goods to be returned to us in their original condition. This is in line with all domestic web or telesales policies.